Payment, Billing Terms and Conditions

Effective Date: September 30, 2025

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Outdoor Power & Grill ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms & Methods

2.1 Pricing

  • Prices: All prices for products and services are listed in USD and are subject to change without prior notice.
  • If your bank account is in a different currency, your bank may apply currency conversion rates and fees.
  • Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified. 

2.2 Payment Methods

  • We accept the following payment methods:
  • Credit/Debit Cards: Visa, MasterCard, American Express, etc.
  • Electronic Funds Transfer (EFT)/ACH Payments
  • PayPal
  • Apple Pay & Google Pay coming soon.

2.3 Payment Confirmation 

After completing your payment, you will receive: 

  • Order Confirmation: An email containing your order details and confirmation.
  • Receipt: A digital receipt for your records. 

If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our customer service.

3. Refunds & Returns

  • Policy Reference: Refunds or credits are provided in accordance with our Refund Policy.
  • Processing Time: Any approved refunds will be processed to the original payment method within 7 days.

4. Taxes

  • Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.
  • Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

5. Payment Security

  • Data Protection: All payment information is handled securely in compliance with industry standards.
  • Payment Processor: We use [Specify Payment Gateway/Processor] to process payments and do not store your credit card information on our servers.
  • SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.
  • To protect our customers and maintain a secure shopping environment: 
    • We may perform verification checks and request additional information before accepting an order. 
    • Suspicious Activity: Orders suspected of fraud or unauthorized activity will be investigated, and appropriate action will be taken, which may include cancellation of the order. 

6. Changes to Billing Terms

  • Modification Rights: We reserve the right to modify these Payment & Billing Terms and Conditions at any time.
  • Notification of Changes: Changes will become effective upon posting the updated Terms on our website at www.outdoorpowergrill.com.
  • Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

7. Limitations of Liabilities

  • No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
  • Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 6 months preceding the event giving rise to the liability.

8. Governing Law

  • Jurisdiction: These Terms are governed by the laws of the State of Utah, without regard to its conflict of law principles.
  • Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Utah County.

9. Contact Information

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team. 

  • Email: support@outdoorpowergrill.com
  • Phone: 1-385-233-9060
  • Our support team is available to assist you Monday to Friday, 9am to 5pm CST.  

10. Entire Agreement

These Payment, Billing Terms and Conditions, along with our Terms of Service and Privacy Policy constitute the entire agreement between you and Kimronix Inc; DBA Outdoor Power & Grill regarding billing matters and supersede all prior agreements.

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Payment, Billing Terms and Conditions.